DyZen Med Data Retention & Deletion Policy
1. Overview
This policy describes how DyZen Med retains and deletes data in connection with the Service.
DyZen Med retains data only as long as necessary to provide the Service, support operational integrity, and meet applicable legal or regulatory obligations.
Retention practices are designed to minimize unnecessary data persistence while maintaining reliability and system accountability.
2. Uploaded Records
Uploaded records are retained only for the period required to:
- Process the records
- Generate requested outputs
- Support access to results within the Service
Retention duration may vary depending on account configuration, organizational settings, and operational requirements.
DyZen Med does not retain uploaded records longer than necessary for the intended workflow.
3. Generated Outputs and Derived Data
Structured outputs and derived data may be retained to:
- Allow users to access prior results
- Support continuity of workflows
- Maintain auditability of system activity
Retention of derived data follows the same principle of limited, purpose-driven storage.
4. Account and Operational Data
Account information and operational metadata (such as timestamps, job status, and system logs) may be retained to:
- Maintain account functionality
- Support security, auditing, and system integrity
- Investigate misuse or technical issues
This data is retained only as long as necessary for these purposes.
5. Deletion Requests
Users may request deletion of uploaded records, outputs, or account data by:
- Using in-app support tools
- Contacting DyZen Med directly
Deletion requests are processed within a reasonable operational timeframe.
Immediate or real-time deletion may not be possible due to system processes and safeguards.
6. Backup and Recovery Systems
DyZen Med maintains backup systems for reliability and disaster recovery.
- Backups are retained for limited periods
- Data in backups is not actively used and is overwritten on a rolling basis
- Deleted data may persist in backups temporarily until normal backup cycles expire
7. Legal and Operational Exceptions
DyZen Med may retain data for longer periods where necessary to:
- Comply with legal or regulatory obligations
- Resolve disputes or enforce agreements
- Maintain system integrity or investigate misuse
Such retention is limited to what is necessary for the applicable purpose.
8. Data Minimization Principle
DyZen Med is designed to:
- Avoid unnecessary data retention
- Limit storage to what is required for service delivery
- Reduce long-term persistence of sensitive information where possible
9. Policy Changes
DyZen Med may update this policy from time to time.
Material changes will be communicated where appropriate. Continued use of the Service constitutes acceptance of the updated policy.
10. Contact
For questions about data retention or deletion: